Refund policy

Returns
You may return or exchange your products within 7 days of receipt. If 7 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in new, unused, resalable condition and in the original packaging in which it was received.

Gift Cards are non-refundable.

To complete your return, please email us and obtain a return authorization number. Once you have obtained your return authorization number, please follow these instructions to return your purchase:
1. Make sure the item is in new, unused and resalable condition. We cannot refund or credit returned items that are stained or otherwise damaged.
2. Please enclose a copy of the original invoice (or the invoice number and invoice date) with the returned item(s) so that we can issue the proper credit or refund.
3. Ship the package to our returns department. To guarantee delivery, please insure your package for your protection. Returns must be sent postpaid to:

Please do not send your purchase back to the manufacturer.

Any item not in its original condition, has been worn, is damaged or is stained cannot be returned.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@peaceware.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. All sale items are finale sale.

Shipping
To return your product, you should mail your product to:

99 Jackson St., #1322
Davidson, NC 28036

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

We encourage you to use a trackable, insured shipping service for your protection.